For our Jira / Confluence and monday.com cloud apps
Effective starting: February 27, 2024
This document is in addition to our Privacy Policy, Customer Agreement, Customer Agreement (monday.com) and Security Bug Fixing Policy provided by evolu software GmbH ("we", "us", "our") and explains how our cloud apps store data.
At no time will customer-specific data be retrieved and/or stored on any of our servers.
Jira / Confluence: All data is stored and processed on Atlassian's Forge platform. ( https://developer.atlassian.com/platform/forge/).
Any configuration made by the end user is stored in the Atlassian platform.
monday.com: All data is stored on mondayDB and monday storage. ( https://support.monday.com/hc/en-us/articles/11407684117266-Introducing-mondayDB https://developer.monday.com/apps/docs/mondaystorage). All data is processed within your Browser or monday code ( https://developer.monday.com/apps/docs/hosting-your-app-with-monday-code ).
This section explains how a customer can close an account and completely remove their data from our service.
Jira / Confluence: When you remove one of our cloud applications from your Jira or Confluence instance, Atlassian Forge will automatically remove all data within 30 days as you have agreed with Atlassian.
monday.com: When you remove one of our cloud applications from monday.com, monday.com will delete the data in accordance with their retention terms.
We are unable to remove or access data for you.
This section explains if and how a customer can extract their data from your service.
Jira / Confluence: All data is stored in the Atlassian platform. We are not able to extract data from the storage. Only the customer can extract data through the user interface provided by our apps or Atlassian.
monday.com: All data is stored in the monday.com platform. We are not able to extract data from the storage. Only the customer can extract data through the user interface provided by our apps or monday.com.
Security breaches or vulnerabilities with the proposed solution of the problem are published on our website or in the release notes.
Customers can report security breaches or vulnerabilities via email: security@evolu.software